Position:

Customer Service Associate

type:

Full-time (Morning Shift Required)

Qualifications:

• Customer service experience at an auto repair or body shop
• Strong communication and organizational skills
• Ability to manage schedules and multitask in a fast-paced environment
• Comfortable handling parts ordering and coordinating with vendors
• Reliable, punctual, and looking for long-term employment

Who is the Right Candidate?

• Friendly & Professional – Welcomes every customer with respect and clarity.
• Auto Industry Experienced – Understands how repair shops work and speaks the language.
• Organized & Proactive – Keeps the front desk and schedule running without missing a beat.
• Problem Solver – Gathers customer information, understands their issues, and communicates clearly with mechanics.
• Resourceful – Can compare part prices, check delivery timelines, and make the best purchasing decisions.

Job Responsibilities:

• Greet customers and collect vehicle information & concerns
• Manage appointment scheduling, drop-offs, and follow-ups
• Order automotive parts, compare prices, and track delivery schedules
• Maintain smooth communication between customers and mechanics
• Keep the front office organized, professional, and efficient

Why Join Us:

• Become a key part of a growing, well-respected local shop
• Friendly and team-oriented work environment
• Competitive pay based on experience
• Long-term position with opportunity for growth

This is an ideal role for someone who thrives in a fast-paced setting and takes pride in creating a great customer experience while keeping operations running behind the scenes. If you’re ready to bring your skills and personality to a shop that values you, we’d love to hear from you.